Take Me To The Nearest Ups (2024)

FAQs

How do I contact UPS US? ›

The UPS customer service number is +1 404-828-6000. When you call this number, you will be connected to a customer service representative who can answer any questions you may have about your shipment or account. You can also contact UPS via their website.

(800) 742-5877

United Parcel Service / Customer service

All UPS service levels are accepted at UPS drop box locations, including international shipments. With over 42,000 locations nationwide, you're bound to have a UPS drop box nearby and our UPS location finder tool will help you find it.

Check exterior doors or other places your package could've been placed, like the porch, back patio or garage. Also check with anyone who may have picked up your package, like a neighbor. If you still can't find it, contact the seller to start a claim.

Customers can head over and pick up their deliveries whenever it's convenient for them. Our dedicated team will even alert you when your package is ready for pickup - all you need to do is bring your ID that matches the delivery information, and you'll be good to go.

If you have any questions about the status of your package, please reach out to UPS at 1 (800) 742-5877, or to USPS at 1 (800) 275-8777.

On your invoice or billing statement: Your UPS account number is usually printed on your invoice or billing statement. Look for a series of numbers that start with “1Z” or “T”. 2. On your shipping label: If you have shipped packages using UPS, your account number may be printed on the shipping label.

Complaints should be lodged in writing, in the electronic form (including fax, e-mail or contact form on the www.ups.com website) or verbally, for the record.

Dial "*" or "#" four or more times.

A lot of companies have a special combination (usually repeated keys) to let their sales reps or field technicians get a hold of someone quickly.

How do I know when UPS will arrive? ›

You'll be provided with a map that shows your driver's schedule, you'll get an email as soon as the UPS driver begins their route, and you'll be able to watch as that driver moves throughout their delivery process – right up until the moment they get to your front door and drop off the package that you've been waiting ...

If you do not have your tracking number, reach out to the sender for more information about your delivery. If you do not have a tracking number for your package, you can track your package on the UPS package tracker using a reference number, package ID, or US Postal Service IMPB.

(800) 742-5877

United Parcel Service / Customer service

With UPS Mail Innovations Returns, your customers can conveniently return their packages using their mailbox, postal carrier, local post office or any postal drop box nationwide. In addition, customers can call the USPS for a free pickup right from their doorstep.

The package will be seized and the sender and recipient may face legal consequences depending on the laws of the state or country where the package was sent and received.

Why can't I submit my claim on UPS.com? The shipper of your package has a restriction on the account, which doesn't allow recipients or third parties to begin the claim process. Contact the shipper who requested you submit your claim for further assistance.

If your package has been delivered to the wrong address, call UPS Customer Support at 1-800-742-5877. Provide the representative with the package's tracking number and your address. They'll help you file a claim so you can locate and retrieve your package.

The UPS Store offers UPS Next Day Air®, UPS 2nd Day Air®, UPS 3 Day Select®, UPS Ground and other options.