Rush Copley Medical Center is a medical facility located in Aurora, IL. This hospital has been recognized for Outstanding Patient Experience Award™.
73
%
Patient Experience Rating
9% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodology
Hospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Safety Ratings
How well a hospital safeguards patients from potential complications
No events relating to foreign objects left in body during a surgery or procedure
13 ratings were as expected
- Death in procedures where mortality is usually very low
- Pressure sores or bed sores acquired in the hospital
- Death following a serious complication after surgery
- Collapsed lung due to a procedure or surgery in or around the chest
- Catheter-related bloodstream infections acquired at the hospital
- In-Hospital Fall Associated Fracture Rate
- Excessive bruising or bleeding as a consequence of a procedure or surgery
- Acute kidney dysfunction following surgery
- Respiratory failure following surgery
- Deep blood clots in the lungs or legs following surgery
- Bloodstream infection following surgery
- Breakdown of abdominal incision site
- Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Appendectomy
Complication Based Ratings
Procedure/ConditionIn Hospital
Appendectomy
In Hospital
Worse than Expected
Cardiac
Complication Based Ratings
Procedure/ConditionIn Hospital
Pacemaker Procedures
In Hospital
As Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Heart Attack
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Heart Failure
Mortality In-Hospital
Better than Expected
Mortality within 30 days
Better than Expected
Critical Care
Complication Based Ratings
Procedure/ConditionIn Hospital
Diabetic Emergencies
In Hospital
As Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Pulmonary Embolism
Mortality within 30 days
As Expected
Respiratory Failure
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Sepsis
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Gastrointestinal
Complication Based Ratings
Procedure/ConditionIn Hospital
Gallbladder Removal Surgery
In Hospital
As Expected
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Bowel Obstruction
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Colorectal Surgeries
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Gastrointestinal Bleed
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Pancreatitis
Mortality In-Hospital
Better than Expected
Mortality within 30 days
As Expected
Upper Gastrointestinal Surgery
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Gynecologic Surgeries
Complication Based Ratings
Procedure/ConditionIn Hospital
Gynecologic Procedures
In Hospital
As Expected
Hysterectomy
In Hospital
As Expected
Labor and Delivery
Complication Based Ratings
Procedure/ConditionIn Hospital
C-Section Delivery
In Hospital
As Expected
vagin*l Delivery
In Hospital
Worse than Expected
Neurosciences
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Cranial Neurosurgery
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Stroke
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Orthopedic
Complication Based Ratings
Procedure/ConditionIn Hospital
Hip Fracture Treatment
In Hospital
As Expected
Hip Replacement
In Hospital
As Expected
Total Knee Replacement
In Hospital
Better than Expected
Outpatient Joint Replacement
Complication Based Ratings
Procedure/ConditionIn Hospital
Outpatient Total Knee Replacement
In Hospital
As Expected
Outpatient Orthopedic Surgery
Complication Based Ratings
Procedure/ConditionIn Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
As Expected
Outpatient Rotator Cuff Repair
In Hospital
As Expected
Pulmonary
Mortality Based Ratings
Procedure/ConditionMortality In-HospitalMortality within 30 days
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Pneumonia
Mortality In-Hospital
As Expected
Mortality within 30 days
As Expected
Spine Surgery
Complication Based Ratings
Procedure/ConditionIn Hospital
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
As Expected
Spinal Fusion
In Hospital
As Expected
Vascular
Complication Based Ratings
Procedure/ConditionIn Hospital
Carotid Procedures
In Hospital
As Expected
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experience72
%
Patients who gave a rating of9or10
7% higher than the national average
73
%
Would definitely recommend
9% higher than the national average
Rush Copley Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Rush Copley Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
The Dr. is fast, efficient and attentive to me as a patient. Asked questions are answered. Bedside manner is professional, yet appropriately warm.
Patricia Watson Aug 02 2024
Review for Dr. Boniquit
Process was explained very well and handled professionally, thorough follow up combined with PT was great. thanks for fixing my knee!
T. Tammaru Aug 01 2024
Review for Dr. Nho
I have serious concerns about the professionalism and ethics of Dr. Johnson. Based on my experience and what I have observed, it appears that Dr. Johnson may be using his position as an OB-GYN to engage in inappropriate relationships with patients. Such behavior is deeply troubling and undermines...
ShellBells Aug 01 2024
Review for Dr. Johnson
Provides great care
Jul 31 2024
Review for Dr. Cohen
She is an excellent doctor
Jul 31 2024
Review for Dr. Singh
Location
Rush Copley Medical Center
Frequently Asked Questions
Where is Rush Copley Medical Center located?
Rush Copley Medical Center is located at 2000 OGDEN AVE, Aurora, IL 60504. Find other locations and directions on Healthgrades.
Has Rush Copley Medical Center won any recent awards from Healthgrades?
Yes, Rush Copley Medical Center has been awarded with Outstanding Patient Experience Award™ in the past two years.
Is Rush Copley Medical Center highly rated with patients?
72% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Rush Copley Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Rush Copley Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Rush Copley Medical Center profile..
How does Rush Copley Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
